We will leverage existing intake specialists, case adjudicators, and financial specialists to immediately augment your current staff – infusing capacity and energy.  We also have proven experience finding and rapidly onboarding domain-specific experts, with unique industry experience, to support all SBA requirements. This allows us to find, train, and field the exact expertise required to ensure success!

Our processes are proven to quickly and effectively manage large-scale response operations. With expertise in a wide range of financial management, full lifecycle management of 750K disaster cases, and  nationwide in-person and digital communication and outreach support, OST is ready to hit the ground running, supporting existing processes and augmenting with new processes where required to maximize ever changing delivery needs that may arise from COVID-19 legislation.

We work within existing environments or we can expertly implement innovative situational based disaster response systems, and case tracking tools to rapidly meet surge requirements. OST can automate processes and digitize documents to manage unique intake, qualification, payment, reporting, adjudication, and appeal processes, all optimized for efficiency. Recognizing the sensitive and confidential nature of the information involved, our Cybersecurity experts will safeguard all data from intrusion or misuse.