Ready to support Corona Virus (COVID-19) economic recovery!
OST’s experience providing full lifecycle Disaster Benefits, Loan, and Grant processing is precisely what SBA needs to help address the unprecedented onslaught of assistance requests from small businesses attempting to stay afloat while the country fights to defeat and recover from the COVID-19 pandemic.
We will leverage our Presidential Award Winning HUD Grants experience and our FEMA acclaimed flood disaster claims processing experience to accelerate SBA’s loan process from, application intake all the way through reconciliation, applying needed quality and speed to save small businesses during this crisis.
![shutterstock_562740466 shutterstock_562740466](https://ost-covid19.com/wp-content/uploads/2020/03/shutterstock_562740466-scaled-300x300.jpg)
process flow
![insurance process flow insurance process flow](https://ost-covid19.com/wp-content/uploads/2019/09/insurance-process-flow-200x400.png)
RANGE OF SERVICES
Scalable high volume application intake support
Expert review to ensure applicants meet program qualifications
Rapidly work with applicants to make needed adjustments to meet program qualification standards
Full lifecycle financial case processing expertise
Specialized surge staffing to support disaster events
Establish crisis/disaster response offices anywhere throughout the United States
Disaster accounting and reporting services
Disaster focused Information Technology systems, databases, and services
Information Security, Cybersecurity, and data protection
Disaster Communications and Outreach services
EXPERTISE AND CORPORATE EXPERIENCE
Our Team has 20 years experience supporting disaster surge financial programs at HUD and FEMA. For FEMA, we manage full lifecycle insurance operations in support of a government-backed program with $1.1 trillion in policy coverage, ensuring proper qualification and payment of benefits, grants, claims, and reimbursements, while minimizing appeals and litigation. We routinely coordinate with SBA on National Flood Insurance Program cases and disaster recovery finances, scaling effective processes to ensure prompt payments and regulatory compliance, such as processes to prevent Duplication of Benefits and improper payments, consistent with IPERIA. Highly-trained processing and financial services teams provide accurate and timely intake, qualification, management, disbursement, and reporting for multi-billion dollar relief programs, and customized training programs can help augment personnel, when needed.